United Way 2-1-1 South Central Indiana
United Way 2-1-1 South Central Indiana's mission is to improve the community's quality of life by being the premier resource to link people to basic health and human services.
What do you do when you want help? View a brief video about how 2-1-1 can help you.
Click here to download the 2-1-1 2013 Annual Report
Click here to view 2-1-1's 2013 Holiday Assistance Statistics
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2-1-1 Volunteer Opportunities
Click here to learn more about 2-1-1's Volunteer Positions
What is 2-1-1?
2-1-1 is an easy to remember, free three digit telephone number that connects people to health and human service information and referral. 2-1-1 connects individuals and families to community agencies. United Way 2-1-1 launched in 1970 in Columbus, Indiana. United Way 2-1-1 South Central Indiana now serves 9 counties including: Bartholomew, Brown, Decatur, Jackson, Jennings, Lawrence, Orange, Scott and Washington.
2-1-1 is easy to use and helps track gaps, duplication and trends in social services. 2-1-1 is essential in disaster relief, helping reduce non-emergency calls to 911 by connecting victims, donors and volunteers with social service agencies. 2-1-1 can also be good for business because it helps employees through crises.
Who funds United Way 2-1-1?
United Way 2-1-1 is funding by United Way of Bartholomew County, Bartholomew County Government, Brown County Government, Decatur County United Fund, Jackson County United Way, Jennings County United Way and Scott County United Way.
What is I&R?
Information and Referral (I&R) is the practice of bringing people and services together. When individuals, families and communities do not know where to turn, I&R is there for them. There are thousands of I&R service agencies operated by non-profit and government organizations throughout the United States. These I&R services answer millions of calls annually. I&R services are responsible for connecting callers with opportunities to get and give help through more than 1.6 million health and human service providers, government agencies, and community-based service organizations in the United States. I&R agencies mantain comprehensive databases of resources including federal, state and local government agencies, private non-profit agencies, faith and community based organizations, schools, libraries and neighborhood and civic organizations. The comprehensive I&R agency often maintains this data for the specialized centers in the community and makes it available on the Internet, in other electronic forms, and through paper directories and handbooks. I&R specialists are skilled professionals. They assess callers' needs and help the caller determine their options and the best course of action in a non-threatening, non-judgemental and confidential manner. Additionally, I&R specialsits are trained to determine whether a caller may be eligible for other programs, to intervene in crisis situations, and to advocate on behalf of the caller, who may need additional assistance.